1. Who We Are
Home Inspection Nigeria Limited (“HINL”, “we”, “us”, or “our”) is a professional property inspection company registered in Nigeria. Our registered office is in Lagos, Nigeria.
We are committed to protecting your privacy and handling your personal data in a transparent, secure, and lawful manner.
2. Data We Collect
We collect the following categories of personal data:
- Identity data: name, title
- Contact data: email address, telephone number, postal address
- Property data: property address, type, and details provided for inspection purposes
- Transaction data: payment details, booking records, invoice history
- Technical data: IP address, browser type, and pages visited when you use our website
- Marketing data: your preferences regarding communications from us
3. How We Collect Your Data
We collect data when you:
- Complete a booking or contact form on our website
- Email or call us directly
- Message us via WhatsApp or social media
- Enter into a contract with us for inspection services
- Visit our website (technical data, via cookies)
4. How We Use Your Data
We use your personal data to:
- Process your booking and deliver inspection services
- Issue inspection reports and invoices
- Respond to enquiries and provide customer support
- Send you service-related communications (appointment confirmations, report delivery)
- Send marketing communications where you have opted in
- Improve our website and services
- Comply with legal and regulatory obligations
5. Legal Basis for Processing
We process your personal data on the following legal bases:
- Contract: to fulfil our obligations to you as a client
- Legitimate interests: to manage and improve our business
- Legal obligation: to comply with applicable laws
- Consent: for marketing communications
6. Data Sharing
We do not sell your personal data. We may share your data with trusted third parties who assist in delivering our services, including:
- Payment processors (for processing booking fees)
- Cloud software providers (for document storage and report delivery)
- Professional advisors (legal, accounting) under confidentiality obligations
We require all third parties to handle your data securely and only for the purposes we specify.
7. Data Retention
We retain client records (including inspection reports) for a minimum of 7 years to comply with professional and legal obligations. Marketing data is retained until you withdraw consent. Technical/website data is retained for up to 12 months.
8. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal obligations)
- Object to or restrict processing
- Withdraw consent for marketing communications at any time
To exercise any of these rights, contact us at info@homeinspectors.ng.
9. Cookies
Our website uses cookies to improve your experience and analyse traffic. Essential cookies are required for the site to function. Analytics cookies are optional and require your consent. You can manage your cookie preferences via your browser settings.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be available on this page with the date of last update. We will notify you of material changes by email where we hold your contact details.
11. Contact Us
For any questions about this Privacy Policy or how we handle your data, contact us at: